IT Support Services

iTEAM’s world class service is second to none! We provide an array of support services to support your organization. From complete management at a flat fee to supporting your existing IT department with our tools and escalation capabilities we are able to support any organization.

Managed Services

iTEAM’s Managed Services provide your organization and users with piece of mind in the ever changing technology landscape. “We are your IT department” is a perfect definition of our UltimateCARE services. Every facet of your IT needs are handled by our professional team.

The UltimateCARE service package includes all of the PRO features.
PRO
UltimateCARE
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Non-Managed Services

Projects & Time ⁄ Materials
At iTEAM we understand that all organizations are different. What might work well for one organization doesn’t work well for another. If Managed Services are not a good fit for your organization, iTEAM offers hourly services for Projects & Network Support Services.
Virtual CIO
We understand some organizations prefer in house IT personnel. But many organizations struggle with proper oversight of IT. iTEAM provides just that. With our oversight planning of IT and Business operations you will have the key piece to IT success!
Co-Managed IT
iTEAM’s Co-Managed IT is another layer of management for your internal IT staff. We will work closely with business executives and take the burden of managing IT personnel. We give full access for internal IT staff to utilize our monitoring & management tools for Servers, Workstations, Mobile Devices & Network equipment. They also gain access to our full featured ticketing and documentation systems and have the simple ability to escalate issues to the iTEAM tech team.

Backup

iTEAM Backup & Business Continuity

iTEAM’s Industry Leading backup solution is the perfect solution for business small or large. Running Quest Rapid Recovery software we take the stress out of backups, restores and management. With fully scalable hardware options the right solution can be designed to fit your needs.

Managed Backup Benefits

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iTEAM Security

iTEAM Security Services

 Anti-virus

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 End Point Control

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 Email Security

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 Email Encryption

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 Password Management

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 Web Monitoring & Reporting

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Software Engineering

Custom Programming

iTEAM designs and implements custom programming solutions for many unique and different business applications. If ‘shrink-wrapped’ software packages can’t conform to your business rules, we can design a cost-effective system that will. Using state-of-the-art development platforms including Microsoft SQL Server and the .NET suite of tools we can design web-based applications to solve complex business needs while integrating with off-the-shelf accounting systems.

It’s important to note that the ability to merely write code means nothing if the developer doesn’t have the business background and experience to understand the problems they are charged with solving. We have over 25 years experience creating custom applications that enable our clients to be more productive.

Software Engineering Experience

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Hardware as a Service

iTEAM HaaS will simplify management of your IT Infrastructure even further. Hardware as a Service allows you to do what you do best, run your business! Leave the management, support and hardware replacement to us! We keep track of everything, you are alleviated for even having to think about what system to replace next. HaaS can be used for Servers, Workstations, Desktops, Laptops, Tablets, Network Appliances, Printers & IP Phones.

Hardware as a Service Benefits

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iTEAM Cloud Services

iSTRATUS

  • 100% Scalable from Small Single Servers to Full Enterprise Clouds
  • Enterprise Class Hardware & Redundancy
  • Fully Controlled and Maintained by iTEAM
  • Latest Releases of Microsoft Licenses
  • Any Server, Application or Service can be Hosted

iTEAM DR

  • Live Replication for Microsoft Hyper-V
  • Co-Lo Services for Clustered Exchange
  • Co-Lo Services for Clustered SQL

Hosted Exchange

  • OWA Features including conversation-style email
  • Available anywhere, anytime
  • No up-front investment
  • Fixed per user monthly fee
  • Hosted in a Tier-4 Data Center
  • Control Panel/Mailbox Manager Admin

Hardware & Software Sales

iTEAM Has partnered with hundreds of hardware & software providers to provide what you need when you need it! Let us be your single point of contact for all IT purchases.

Benefits

  • Guaranteed Price Beat or Match
  • Single Point of Contact for ALL Purchases
  • Recommendations Based on Real World Experience
  • Full Oversight & Control of the Procurement Process
  • Dozens of Distribution Centers Across the Country
  • Free Shipping (some restrictions apply)
  • Free Consultation on Purchases
  • Bulk Discounts Available

Communication & IP Phone

Skype for Business® Benefits

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